- Do I still have access to resumes submitted directly on Job Bank once the job posting has expired?
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Yes. You can have access to resumes submitted on Job Bank even after the expiration of the job posting for which they were sent.
- What is "Direct Apply" and how can I use it on my job postings?
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"Direct Apply" is a feature that lets job seekers apply directly through Job Bank on job postings that offer this option. This feature is automatically selected for your job postings, but you must also provide at least one other method for job seekers to apply.
You can choose the application methods, including Direct Apply, in "Step 6: How to apply" during the job ...
- I received an email notification about new applications submitted on my job posting, but I can’t see their resumes. Why?
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Job seekers can withdraw their application within 24 hours of submitting it through Job Bank. This means the first email you receive about a new resume might not be up to date. Job Bank will send you one email per day with new applications, but you won’t get any notifications if a resume is withdrawn.
- Who can apply to my job posting when I use "Direct Apply" as an application method?
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The option "Direct Apply" is only available to job seekers with an active Plus account on Job Bank. This feature lets them submit their application quickly and directly through your job posting.
Note: If you choose "Direct Apply" as an application method, you must also select another way for candidates to apply, such as by mail, in person, ...
- Where can I see the resumes submitted by applicants via Direct Apply?
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You can access all resumes submitted via Direct Apply in your Job Bank employer dashboard. Here are the steps to follow:
Option 1 – From the dashboard main page
Sign in to Job Bank for Employers.
On the main page, go to the "Applications" section.
Click the applicant’s name to open their application. It includes their resume, answers to screening questions, and other details.
To save the resume, click "Download resume" and save the file to your computer.
Option 2 ...
- Do I have to pay to advertise my job postings on Job Bank?
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No. Job Bank services are free. Job Bank users must agree to the Terms of Use before creating their user account and posting jobs.
- Why does my job posting status show "Pending"?
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The "pending" status means that your job posting will be reviewed by a Job Bank officer. The current service standard to advertise job postings is two business days. Once approved, the status of your job posting will change to "Advertised".
A Job Bank officer might contact you and request additional documentation to confirm ...
- How do I create a job posting?
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To create a job posting on Job Bank you must first register the employer. Then, follow these steps:
Sign in to Job Bank for Employers.
From your Dashboard, click on "Job postings" from the left-hand menu on your Dashboard, then click on "Create a new job posting".
Select the employer and click on "Proceed to Job ...
- What are the rules to post on Job Bank?
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Every job posting must respect Job Bank’s Terms of Use, including:
Provincial or territorial minimum wage standards must be met.
Tax deductions must be made by the employer; workers must not arrange their own contributions to such programs as income tax, the Canada Pension Plan (CPP), employment insurance (EI) and Workers’ Compensation.
There must ...
- I can’t find the job title that I want to display on my job posting. What should I do?
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Job titles found on Job Bank are based on the National Occupational Classification (NOC) code. The NOC is a large directory that contains over 30,000 job titles.
If you are searching for a job title and cannot find what you’re looking for, try browsing by occupation. You can do so by clicking ...
- Can I write my own job description when creating my job posting?
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No. You cannot write your own job description. In order to offer free, fast and bilingual services to clients, Job Bank does not allow the use of free text.
However, Job Bank makes it easy for you to create job postings by providing you with pre-defined options. If you are unable to ...
- How do I extend my job posting?
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A job posting can be advertised for up to 21 days at a time, for a maximum of 120 days in total. If you haven’t filled the position, you can extend the job posting manually before it expires.
To extend your job posting:
Sign in to Job Bank for Employers.
Click "Job postings" from the menu on your dashboard.
Click "Extend" under the "Action" column ...
- How do I edit my job posting?
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To edit your job posting:
Sign in to Job Bank for Employers.
Click "Job postings" in the dashboard menu.
Click "Edit" under the "Action" column for the job posting you wish to modify.
Make the necessary changes and click "Proceed to preview". Note: You can change the job title, but not the occupation. If you need to ...
- How do I advertise a green job posting?
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On Job Bank, a green job is a position that contributes to environmental preservation, conservation, and restoration. Learn more about green jobs. Your job posting will be labelled as a green job if you either:
select a job title that is part of an occupation that includes jobs whose primary duties ...
- Why was my job posting declined?
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A Job Bank officer may decline your job posting if:
The job posting is thought to be a duplicate of another job posting already advertised.
The follow-up requested by a Job Bank officer to clarify information has not been done by the user who created the job posting.
Any other reason found to be ...
- How do I create a student job posting?
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On Job Bank, a "student job" is a type of posting for people who are enrolled in an education program. These jobs should promote skill development, knowledge gain, and learning.
To create a student job posting:
Sign in to Job Bank for Employers.
Click "Job postings" on your dashboard menu, then select "Create a new job posting".
Choose the employer and click "Proceed to Job title".
Enter ...
- How do I create an apprentice job posting?
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On Job Bank, an "apprentice job" is a type of posting for people who are registered in a post-secondary training program that combines on-the-job training with periods of technical training. If the position is intended for apprentices, you can indicate it on your job posting and specify the required apprenticeship level.
To create an apprentice job posting:
Sign in to Job Bank for Employers.
Click "Job postings" on your dashboard menu, then select "Create ...
- How do I copy my job posting?
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You can copy a job posting at any time, no matter its status—pending approval, drafted, approved, expired, cancelled or declined. Copying a job posting saves time because you don’t have to start from the beginning.
To copy your job posting:
Sign in to Job Bank for Employers.
Click "Job postings" on the dashboard menu.
Click "Copy" under the "Action" column for the job posting you wish to copy.
Make ...
- Can I advertise self-employment opportunities?
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No. Job postings for self-employment opportunities are not permitted on Job Bank, as stated in the Terms of Use. Therefore, employers who wish to post on Job Bank are expected to:
deduct income tax, Employment Insurance premiums and Canada Pension Plan contributions from the amounts they pay to their employees; and
remit these ...
- I want to hire a caregiver for a private household. What should I do?
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On Job Bank, private households are considered employers and must create an employer file with Job Bank same as other businesses. You must first register your business with the Canada Revenue Agency (CRA).
If you already have a business, you cannot use the payroll account number for caregiving purpose. You will have ...
- What is the Available Workers Dashboard?
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The Available Workers Dashboard is a Job Bank tool that shows where Canadian workers who are currently looking for work are located. It helps employers and other users learn more about workers available across Canada.
Where does the data come from and who is included?
The data comes from Job Bank and includes ...
- How do I know if the job seeker I invited through Job Match applied to my job?
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Job Match is a tool that automatically matches your job postings with job seeker profiles and allows you to invite job seekers to apply for the position.
When you invite a job seeker to apply, they receive a unique code as a part of the invitation. The job seeker is encouraged to ...
- Who can be matched to my job postings?
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Job Match is a feature available to job seekers who have a Plus account on Job Bank. Candidates with a Plus account, who meet the minimum requirements for the position, will be matched to your job posting.
For the first 30 days of the job posting’s advertisement, only Canadians and permanent and ...
- Why did my Job Match results change under my job posting?
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There are a few reasons why the number of matches may have changed. The most common are:
If job seekers create or deactivate their user account, or change their profile significantly. This could result in the appearance or disappearance of the match of your job posting with these job seekers.
If you make ...
- How can I improve the Job Match results on my job posting?
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Here’s what you can do to maximize relevant matches with your job posting:
Add some details to your job posting under "Step 4: Job details".
Add the educational requirements you are seeking for under "Step 5: Requirements".
Select skills that are necessary or useful for the position at "Step 5: Requirements". There are over ...
- My job posting has expired. Can I still have access to the matches?
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After a job posting expires, you can still see the total job matches related to it under "Summary of current matches". No new matches will occur once the job posting expires, however, the amount of matches can still vary if job seekers that are part of the current matches deactivate or ...
- Why don’t I see any matches under my job posting?
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There are a few reasons why you may not see any matches under your job posting. The most common reasons are:
The job posting is suspended. When a job is suspended, the job match information under "Matches and reports" is temporarily removed. If the job posting status is changed back to "Advertised", ...
- How does the "Job seeker Activity" section under "Matches and reports" work?
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When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education similar to your jobs’ requirements. These match results are listed in different sections under "Matches and reports". Here’s how the "Job seeker Activity" section works:
Job seeker Activity
This section tracks actions ...
- How does the "Employer Activity" section under "Matches and reports" work?
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When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education similar to your jobs’ requirements. These match results are listed in different sections under "Matches and reports". Here’s how the "Employer Activity" section works:
Employer Activity
This section tracks each action performed ...
- How does the "Summary of current matches" section under "Matches and reports" work?
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When you advertise job postings on Job Bank, you are automatically matched with job seekers who have work experience, skills or education that meet your job requirements. These match results are listed in different sections under "Matches and reports". Here’s how the "Summary of current matches" section works:
Summary of current matches
This section ...
- What is a "Close-out" report and how can I complete it?
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Close-out reports are short surveys that you can complete for every expired and cancelled job posting. Your answers will help us inform job seekers of job posting statuses and provide us with valuable insight into the current job market. To complete a close-out report, sign in to Job Bank for ...
- What is Job Match for employers and why should I use it?
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The Job Match feature automatically matches your job postings with job seeker profiles. As an employer, Job Match allows you to view these profiles and invite candidates to apply. This feature gives you easy access to potential candidates suited to the position you are advertising.
Once your job posting is advertised, you can ...
